Privacy policy

The following privacy policy applies to all site visits, transactions and agreements with Stadsresort Den Driesch, the trade name of Stadsresort Valkenburg BV and part of Oostappen Groep BV.

Chamber of Commerce no. 17056564

VAT number NL008299870B01

Oostappen Groep BV Address Linieijzer 11, 5721 VB ASTEN

Stadsresort Den Driesch: address Heunsbergerweg 1, 6301 BN Valkenburg aan de Geul

Version: March 2018 - version 1.1

We respect the privacy of visitors to our website and ensure that the personal information you provide to us is treated confidentially. How exactly we do this, and what personal data we collect from you for what purposes, you can read below.

The use of personal data

When you use our website, we obtain certain information from you. These may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested (e.g. via the contact form or to create an account), or of which it is clear at the time of provision that it will be provided to us for processing. We will not use your personal data for any other purpose, unless you have given us your prior consent or unless we are allowed or required to do so by law.

Purposes of use

To provide you with the best possible service, it is necessary that Stadsresort Den Driesch, the trade name of Stadsresort Valkenburg BV and part of Oostappen Groep BV, stores your personal data in certain cases. Stadsresort Den Driesch, the trade name of Stadsresort Valkenburg BV and part of Oostappen Groep BV, uses your personal information for

  • providing access to our website or applications;
  • the execution of agreements, transactions and services
  • relationship management, including contacting you if you request this
  • obtaining insight into the use of our website;
  • product and service development;
  • determining strategy and policy;
  • making the internet more interesting by showing you advertisements that match your interests.
  • if necessary, the retrieval of unlawful conduct with respect to Stadsresort Den Driesch, the trade name of Stadsresort Valkenburg BV and part of Oostappen Groep BV, its business relations and its employees.


Description of the personal data

For the above-mentioned purposes we will process the following personal data from you:

  • Name and address details;
  • Gender
  • E-mail address;
  • (mobile) telephone number;
  • IP-address;
  • Technical browser information;
  • cookie ID;
  • click and surfing behaviour;
  • Storage terms

We do not retain your personal data any longer than is necessary to achieve the purposes stated in this privacy and cookie statement.

Confidentiality & disclosure to third parties

We treat your personal data with confidentiality. We will not provide the personal data we collect through our website to third parties for their direct marketing purposes. Furthermore, we will not provide the data you provided to other parties, unless you have given your prior consent, this is necessary within the framework of the execution of the agreement or we are allowed or required to do so by law.

Data protection

Stadsresort Den Driesch, the trade name of Stadsresort Valkenburg BV and part of Oostappen Groep BV, uses careful security procedures for the protection of the processed data, for example to prevent unauthorised persons from gaining access to these data unintentionally. We ensure that only the necessary persons have access to your data and that access to your personal data is protected.

Cookies

Cookies are used on this website to monitor visits to the website.
Cookies are small information files that, when visiting a website, can be automatically stored on or read off your device (including a PC, tablet or smartphone). This happens via the web browser on the device. The information obtained by a cookie concerning your use of the website can be transferred to the secure servers of Stadsresort Den Driesch, the trade name of Stadsresort Valkenburg BV and part of Oostappen Groep BV, or those of a third party.

Cookies are used on our website to:

  • Enable website functionalities and protect the website (technical or functional cookies);
  • Analyse the use of the website and improve the website on that basis (analytical cookies);


Cooperation with Ve
We use the services of Ve Interactive Benelux (Postjesweg 1, 1057DT, Amsterdam, Netherlands, hereinafter "Ve"). Ve collects personal information from users in order to draw conclusions about users' personal preferences and to personalize the Internet experience, for example with offers and displays during or after visits to the advertiser's website or third-party websites. More information on the technologies is available in the cookie policy and more information on the purposes is available in Ve's privacy policy. An opt-out button that allows end users to prevent their personal data from being processed by Ve is located here. Ve and we are jointly responsible for the collection of personal data pursuant to Section 26 of the AVG.

Technical or functional cookies

The main purpose of cookies is to save you time and effort. For example, if you adjust a webpage to your personal preferences or if you navigate in a website, cookies remember the chosen settings and preferences for future use. When you visit the website later, the cookies can retrieve the data you entered earlier, making it easy for you to use the website's features as you had previously configured them. We do not use technical cookies on our website.

Analytical cookies

Cookies are used on this website to track statistics, so we can gain insight into the use of our website and the effectiveness of our campaigns.

Enabling and disabling cookies

You can choose whether or not to accept cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer (see your browser help page for exact instructions). If you choose not to accept cookies, you may not be able to fully experience the interactive features of this website or other sites you visit.

Deleting cookies

Most cookies have an expiry date. This means that after a certain period of time they will automatically expire and no longer record data from your site visit. You can also choose to delete cookies manually before their expiry date. For more information, please consult the manual of your browser.

Links to other third-party websites

Our web pages contain links to other websites. This privacy and cookie statement does not apply to third-party websites that are linked to our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We therefore advise you to read the privacy policy of these websites before using them.

Your statutory rights

You may ask Stadsresort Den Driesch, the trade name of Stadsresort Valkenburg BV and part of Oostappen Groep BV, for access to your stored data. You can also request Stadsresort Den Driesch, the trade name of Stadsresort Valkenburg BV and part of Oostappen Groep BV, to change, relocate, supplement or remove this data. You can do this by contacting us via the e-mail form, sending us an e-mail via info@campingdendriesch.nl, or by contacting us by telephone via 0900 - 9677 on Monday through Friday between 9.00 and 17.00 hours.

Changes to this privacy and cookie statement

We reserve the right to modify this privacy and cookie statement. Changes will be published on our website. It is therefore recommended that you consult this policy regularly, so that you are aware of any changes.

Personal Data Authority

Naturally, we are also happy to help if you have any complaints about the processing of your personal data. Under the privacy legislation, you have the right to lodge a complaint with the Personal Data Authority against our processing of your personal data. You can contact the Personal Data Authority for this purpose.